Contact

Get in Touch

Our customer support team is here to help you with any questions regarding your order, products, shipping, or store policies. 

To ensure we can assist you as quickly as possible, please reach out to us directly via email. To help us locate your details immediately, kindly include your order number in your message.

Customer Service Hours

Monday – Friday: 9:00 AM – 17:00 (CET)
Closed on weekends and public holidays. Inquiries received outside working hours will be answered on the next business day.

Email: [INSERISCI QUI LA TUA EMAIL]

Response Time: We aim to reply to all inquiries within 24-48 business hours.

Please Note: For order cancellations, please review our cancellation policy before contacting us, as strict time limits apply. For returns, please consult our return & refund policy before submitting a request, as all return processes must follow the procedures described there.